Table of Contents
- Data Protection Officer and Data Controller
- Purpose of the Processing and the Legal Basis for the Processing
- What categories of personal data we collect, how we collect and use (process) it and for what purpose(s)
- Your Rights
- Questions, Concerns and Complaint with a Supervisory Authority
- Disclosure of Personal Data
- Security of Personal Data
- Contacting Us
Our website, products and services are all directed to people who are at least 18 years old or older.
2. Data Controller, Data Controller’s Representative, Data Protection Officer
2.1 The Data Controller controlling the means of processing of your Personal Data and the purposes of such processing is:
All Sport Nutrition LTD
Registered with Companies House, company number 12206887
Registered address: 12 St. Mary Street, Trelewis, Treharris, Wales, CF46 6AL
2.2 ASN has a third-party delivery contractor (for which delivery Personal Data is destroyed within one month of completed delivery)
3. Purpose of the Processing and the Legal Basis for the Processing
We gather two types of information in the operation of this website and provision of services to you:
3.1. Personal Data:
We collect information from you when you:
I. Contact Us on our site by filling out a form
II. Complete an order on our website or at one of our pop-up shops
III. Create an account to collect ASN Loyalty Points and Discount Codes
IV. Apply for a job or become a member of our team
V. Contact us through our social media sites
When registering with us in any of these ways or sending emails, submitting your CV, requesting emails or providing feedback, you may be asked to enter your: name, e-mail, address and/or telephone number information as appropriate. This information will only be used by us in accordance with the terms herein, to enable us to contact you and discuss what services we can provide to you.
When you contact us, you will be asked clearly to tick consent to our processing of necessary categories of Personal Data, for each contractually agreed purpose we are to provide. Your consent will enable you to participate in features of the service and notify you about changes to the service.
The provision of your Personal Data is voluntary. If you do not provide us with the required Personal Data, however, we may not be able to provide you with the product/service you requested and will not be able to complete a delivery to you. ASN requires this Personal Data in order to be able to complete its contractual obligations to you, for the purposes of: processing and administering your transactions, fulfilling your requests, orders and/or to provide other information you requested and to complete delivery of your order.
3.2. Non-Personal Data:
We may collect information about your visit to and use of this site, including sales data, traffic data and related site information. This information helps us to evaluate and improve our site and may also be used for investment analysis purposes. As Non-Personal Data does not personally identify you, we may use it for any purpose.
4. What Categories of Personal Data We collect; How We Collect and Use (process) it and for What Purpose(s)
4.1 Categories. With a few exceptions, this information is limited to the kinds of information that are necessary to complete a contract with us: first name, last name, postal address, date of birth, email and mobile phone number and payment card details as necessary to facilitate your online purchases.
4.3 What We Use Your Personal Data For
We collect information from you which may be used for the following listed purposes. This is not a definitive list and may change from time to time. Please confirm your consent when you register/place and order or contact us for the first time on the table then provided.
|Process and administer your Personal Data and process transactions, fulfil your requests, orders and/or to provide other information you requested. (Where you have subscribed to a third-party distributor of our products and we are providing products to that third party, we do not have access to your Personal Data and that third party is responsible for your Personal Data as agreed between you.). ASN requires this Personal Data in order to be able to complete its contractual obligations to you.|
|Complete delivery of your order. ASN requires this Personal Data in order to be able to complete its contractual obligations to you.|
|Retain order details for repeat orders where you request us to do so|
|Send periodic emails (Please see Direct Marketing below)|
|Notify you about important news concerning our products, industry updates, events, promotions and competitions, reports and other information. This includes ASN Special Offers.|
|Match Personal Data with third party data. Also, we may keep track of what portions of the website users are visiting and other user statistics and aggregate this information to help us create a better experience for users of our website. This is all done in order to describe our products and services to prospective partners, advertisers, and other third parties, and for other lawful purposes.|
|Promote our products and services on our website and third-party partners’ websites|
|Provide you with information about products and services that you request from us or, where you have consented to be contacted, for such purposes which we feel may interest you|
|To respond to your enquiries or comments submitted through our website|
|To obtain your feedback|
|To permit applications for employment with us and related activities to such applications|
We continually strive to improve our website offerings based on the information and feedback we receive from you. Your information helps us to respond more effectively to your requests and support your needs. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
5. Your Rights in respect of your Personal Data:
This Privacy Notice is intended to provide you with information about what Personal Data ASN collects about you and how it is used. If you have any questions, please contact us at firstname.lastname@example.org.
You have various rights in respect of your Personal Data which can be summarised as follows:
1. The right to be informed. Where ASN intends to collect your Personal Data, you have a right to consent or object to such collection for the intended purposes. In respect of each intended purpose you will be asked to tick box to indicate your consent to each intended purpose for processing of your Personal Data.
2. The right of access. You may request to receive a copy of any Personal Data held by us, which personally identifies you. We may in some circumstances charge an administration fee to cover the cost of carrying out your request. We may ask you to verify your identity and for more information about your request.
3. The right to rectification. We will correct or erase inaccuracies in the information we hold about you when we learn of the inaccuracy.
4. The right to erasure. Personal Data may be erased if we do not have a legitimate reason for retaining the information.
5. The right to restrict processing;
6. The right to data portability;
7. The right to object;
8. Rights in relation to automated decision making and profiling. ASN does not carry out any automated decision making.
Please contact ASN in writing with any requests and provide verification that you are who you say that you are.
You may withdraw your consent to your Personal Data being processed at any time (the opt out button is available next to the opt in button where you provided your consent). However, if you withdraw consent, we may not be able to provide you with the product/service which you requested.
6. The Right to Lodge a Complaint with a Supervisory Authority
If you have a reason to complain about how your personal data has been controlled and processed by ASN, please in the first instance contact ASN and we shall endeavour to resolve your queries promptly. If you remain unsatisfied, you may lodge a complaint with:
Office of the Information Commissioner
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: +44 303 123 1113 or 01625 545 745
Please copy any such communication to us so that we can work to resolve any outstanding issues promptly.
7. Disclosure of Personal Data
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product or service requested.
We may also disclose Personal Data in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service, or may be causing injury to or interference with any of our rights or property, other users, or anyone else. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
8. Security of your Personal Data
To help protect the privacy of data and personally identifiable information you transmit through use of this site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your Personal Data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
9. Retention Period
We shall retain and store your Personal Data securely and for as long as necessary in order to fulfil our and our distributors’ (where applicable) contracts with you. Where we have been provided with your mobile telephone number in order to arrange delivery, that telephone number shall only be retained for a maximum of one calendar month after delivery. We shall then only retain other Personal Data for as long as necessary to comply with our legal obligations and legitimate interests under relevant law or where you have asked us to retain your details for repeat orders.
For more information on where and how long your Personal Data is stored, and for more information on your rights of erasure and portability, please contact the ASN on email@example.com
10. Terms of Service and Cookies
Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website.
12. Contacting Us